We recently worked with Svatantra Microfin Pvt. Ltd. (Svatantra), one of the leading Microfinance companies, to help them transform their banking operations into a streamlined, digital system.
Out of the many use cases for a paperless process, digital customer onboarding is a compelling use case where a company can reap immediate benefits by lowering the number of customer dropouts during the account opening process and reduce the Turn Around Time with immediate access to verified documents.
Digital transformation is the process of using digital technology to enhance or transform existing business processes, customer experiences and work culture to adapt to the changing business requirements in a fast-paced world. It involves a radical rethinking of the way in which an organization uses technology.
KYC or Know your Customer verification is the fulcrum on which all financial products or services are sold. It is the authentication which confirms the identity of the person who is opening the account at a bank, applying for a loan, opening a demat & trading account to buy or sell shares on the stock exchange, purchasing mutual fund units and buying an insurance policy
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