Streamlining customer communications

November 16, 2023

In an era where customer engagement determines the success or failure of a business, effective communication has never been more vital. This is where Celusion's NOTIFY platform shines, offering a multi-channel approach to ensure you can reach your customers effectively and conveniently.

One Platform, Multiple Channels

The NOTIFY platform is essentially a Swiss Army knife for customer communications. Whether you want to connect via SMS, Email, Voice, Web Push Notifications, WhatsApp, or even Mobile Push Notifications, NOTIFY has got you covered. The platform is particularly useful when certain channels are experiencing downtime, allowing for seamless switching to ensure uninterrupted customer communication.

User-Friendly Interface

What sets NOTIFY apart is its emphasis on ease of use. The platform features simple editors for personalizing messages and allows users to preview generated messages before hitting the send button. Once satisfied, messages can be delivered to test numbers, ensuring that your communications look and sound just the way you want them to.


NOTIFY continues to innovate with features designed for scalability and resilience. From unified outboxes and operational dashboards to high-throughput messaging capabilities, the platform is engineered for businesses that wish to modernize their communication strategies.

Built for the Modern Business

NOTIFY allows for incredible scalability, featuring an architecture that leverages the strengths of multithreading and horizontal scaling. It even offers a "Message Router" which lets you switch service providers and messaging channels based on application events and their priorities. Plus, it's built to recover from failures swiftly, thanks to its well-defined delivery policies.

In conclusion, Celusion’s NOTIFY platform offers a versatile and user-friendly solution for multi-channel customer communications. By modernizing your approach and allowing for customization and scalability, NOTIFY helps you keep up with the ever-changing landscape of customer engagement.

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