Can onboarding help democratize the digital economy?

April 28, 2023

There are many reasons why democratization of the digital economy is crucial. It helps the economy grow thanks to equal access to opportunities, social inclusions, economic growth, and reduced inequality. But can a simple gatekeeping task such as digital onboarding help with democratization of the digital economy? Yes, we think so.

Digital onboarding can play a significant role by making it easier for more people to participate and access benefits. Here are some ways that digital onboarding can help achieve this:

  1. Accessibility: Digital onboarding makes it possible for people to sign up for digital services and platforms from anywhere, using just a smartphone or computer. This means that people who might not have had access to traditional financial services, such as those living in rural areas or low-income communities, can now participate in the digital economy.
  2. Increased financial inclusion: Digital onboarding can help increase financial inclusion by allowing people to access digital financial services such as mobile banking, e-wallets, and other digital payment methods. This can help bring people who are unbanked or underbanked into the financial system and give them access to a wider range of financial services.
  3. Improved customer experience: Digital onboarding can provide a faster and more seamless customer experience, which can help attract and retain customers. This can be especially important for people who might be hesitant to use digital services due to concerns about security or ease of use.

Overall, digital onboarding can help democratize the digital economy by making it more accessible, reducing barriers to entry, increasing financial inclusion, and improving the customer experience. By doing so, it can help ensure that more people can benefit from the opportunities offered by the digital economy.

To know more about how ONBOARD, our proprietary onboarding platform can help democratize the digital economy, get in touch with us.

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